ZApta
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Intelligent customer operations · Live across Kenya

Every customer handled.
Every lead qualified.
Nothing forgotten.

Apta manages every customer enquiry, scores every lead, automates follow-ups, and briefs your team daily — across WhatsApp, your website, eCommerce, and every channel your customers use.

Start free for 7 daysSee how it works
< 3 seconds
Average response time
24/7
No weekends, no holidays
Multilingual
Auto-detects customer language
KES 4,000
Starting price per month
Fashion & Boutiques
Fashion & Boutiques
Broadcast new arrivals. Handle DMs automatically.
Retail & Grocery
Retail & Grocery
Every order and stock query handled instantly.
Electronics & Tech
Electronics & Tech
Specs, pricing, availability — answered in seconds.
See it working

Conversations that qualify, not just chat.

Your AI agent handles every inbound message naturally — asking only what it doesn't already know, detecting when a customer is frustrated, and escalating the moment they're ready to buy.

✓Responds in the customer's own language
✓Updates lead score after every message
✓Agent takes over with one click, full context preserved
John Kamau · WhatsAppJust now
Hello, I'm looking for a 3-bedroom apartment in Kilimani, budget around 90k
10:42 AM
Hi John! Great — Kilimani has some excellent options at that range. Are you looking to move in soon or planning ahead?
Apta · 10:42 AM
End of month ideally
Perfect. Do you prefer furnished or unfurnished? I have 4 properties that match your criteria already.
Reply...
Send
Platform

Not a chatbot. A complete system.

Seven integrated modules — AI agent, lead intelligence, automation, CRM, analytics, knowledge base, and Apta Intelligence — built to work as one.

AI Agent

Your AI agent handles every inbound message — detecting frustration, adapting its language, never repeating a question it already knows the answer to. It gets sharper every week.

John Kamau · WhatsAppJust now
Hello, I'm looking for a 3-bedroom apartment in Kilimani, budget around 90k
10:42 AM
Hi John! Great — Kilimani has some excellent options at that range. Are you looking to move in soon or planning ahead?
Apta · 10:42 AM
End of month ideally
Perfect. Do you prefer furnished or unfurnished? I have 4 properties that match your criteria already.
Reply...
Send
Apta Intelligence

Your business analyst. Always at work.

Every morning your team gets a briefing. Every week, patterns surface you haven't noticed. Ask Apta anything about your business and get an answer in seconds.

→"Your conversion drops every Friday afternoon"
→"3 hot leads went cold overnight — draft messages ready"
→"You haven't broadcast in 18 days. Last one got 12 leads."
a
Apta IntelligenceMorning briefing
Good morning, Alvin 👋
3 hot leads went cold overnight. Sarah Njeri (score 94) has been waiting 6 hours — call her first.
3
Hot leads
12
Active today
87%
Response rate
Pattern detected
Your conversion drops every Friday afternoon. Consider scheduling follow-ups for Monday mornings.
Industries

Built for your type of business.

See all industries →
Electronics & Tech
3× faster

Electronics & Tech

Stock, specs, warranties, pricing — answered instantly on WhatsApp and your website so your staff focus on closing.

Try Apta for electronics & tech
Results

What businesses say after 30 days.

2×
bookings

"Viewing bookings doubled in the first month. I genuinely do not know how we managed before."

James Mwangi
Director, Kilimani Properties
KES 4k
/month

"It is like having a full-time customer ops team for the price of a part-time employee."

Aisha Hassan
Owner, Aisha Fashion House
+60%
appointments

"Appointment bookings via WhatsApp increased 60%. Our no-show rate dropped significantly."

Dr. Peter Kamau
Medical Director, Westlands Clinic
Pricing

Start free. Scale as you grow.

7-day free trial. No credit card. Cancel any time.

Starter
Less than a part-time employee
KES 4,000
$30/month
✓300 conversations/month
✓1 team member
✓WhatsApp AI agent
✓Lead qualification + CRM
✓Knowledge base
✓Basic analytics
✓7-day free trial — no card
—Follow-up sequences
—Broadcasts
—Apta Intelligence
—Co-pilot
Start free
Growth
For teams ready to automate
KES 12,000
$90/month
✓2,000 conversations/month
✓5 team members
✓Everything in Starter
✓Follow-up sequences
✓Broadcasts
✓90-day analytics
✓Google Calendar
✓SLA management
✓Co-pilot (basic)
✓Morning briefings
—Apta Intelligence (full)
—Unlimited sequences
Start free
Most popular
Pro
Full intelligence stack
KES 30,000
$224/month
✓Unlimited conversations
✓Unlimited team members
✓Everything in Growth
✓Apta Intelligence (full)
✓Sequence branching
✓Revenue attribution
✓API access
✓White labeling
✓24/7 support
Start free
Enterprise
Multi-location and agencies
Custom
✓Everything in Pro
✓Dedicated onboarding
✓Custom AI training
✓SLA guarantee
✓Multi-location
✓Dedicated account manager
Contact us

Annual plans available at 20% discount · ODPC compliant · Data stays in Kenya

FAQ

Every question answered.

Something we haven't covered? Message us directly.

WhatsApp us
Get started

Your next customer is messaging right now.

Live on WhatsApp in under 24 hours. No credit card needed.

Start free for 7 daysWhatsApp us first

ODPC compliant · Data stays in Kenya · Cancel any time